Terms and Conditions

Welcome to Ocatelli. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using our website or placing an order with Ocatelli, you agree to these Terms. Please read them carefully before proceeding.

1. General Information
– Ocatelli is an online store that offers fashion and clothing products, including apparel, footwear, and accessories.
– By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
– We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the revised date.

2. Use of the Website
– You agree to use our website only for lawful purposes and in compliance with these Terms.
– You must not use the website to transmit harmful software, engage in fraudulent activities, or infringe on the rights of others.
– We may restrict access to our website or services at any time if you violate these Terms.

3. Product Information
– We make every effort to display our products accurately, including descriptions, images, colors, and sizes. However, we cannot guarantee that your device’s display will reflect the products perfectly.
– Prices are listed in US Dollars, GB Pounds Sterling, Euro, Naira and are subject to change without notice.
– Availability of items may change at any time. If an item is out of stock after purchase, we will notify you promptly and issue a refund or suggest alternatives.

4. Orders and Payments
– By placing an order, you agree to provide accurate and complete information.
– All orders are subject to acceptance and availability.
– Payment must be made in full at the time of purchase. We accept Mastercard and Visa.
– Ocatelli reserves the right to refuse or cancel any order if fraud, errors, or suspicious activity is detected.

5. Shipping and Delivery
– We deliver to over 80 countries. Shipping costs and estimated delivery times are displayed at checkout.
– Delivery dates are estimates and may vary due to courier delays or unforeseen circumstances.
– Customers are responsible for providing accurate shipping addresses. We are not liable for failed deliveries due to incorrect information.

6. Returns and Refunds
– Refer to our Returns and Refunds Policy

7. Intellectual Property
– All content on the Ocatelli website (logos, images, product designs, text, and graphics) is the property of Ocatelli or its licensors.
– You may not reproduce, distribute, or use our content without written permission.

8. User Accounts
– You may create an account to access certain features. You are responsible for maintaining confidentiality of your login details.
– You agree to notify us immediately of any unauthorized use of your account.
– Ocatelli is not responsible for losses arising from unauthorized access to your account.

9. Limitation of Liability
– Ocatelli shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.
– We do not guarantee uninterrupted access to our site or that it will be free from viruses or harmful components.

10. Third-Party Links
– Our website may contain links to third-party sites. These are provided for your convenience, but Ocatelli has no control over and assumes no responsibility for external websites or their policies.

11. Privacy and Data Protection
– We collect and process your personal data in accordance with our Privacy Policy.
– By using our services, you consent to such processing and confirm that the data you provide is accurate.

12. Governing Law
– These Terms shall be governed by and construed under the laws of The Federl Republic of Nigeria.
– Any disputes shall be resolved exclusively in the courts of jurisdiction residing in Lagos, Nigeria.

13. Contact Us
For questions or concerns regarding these Terms, please contact us:

📧 Email: [email protected]